Cookie Policy

Last updated: 6/16/2025

This Cookie Policy explains how Atro Travel & Tours uses cookies and similar technologies when you visit our website. It explains what these technologies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

Types of Cookies

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them
  • First-party Cookies: Set by our website directly
  • Third-party Cookies: Set by other companies whose services we use

2. How We Use Cookies

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

  • Website security and fraud prevention
  • User authentication and login status
  • Shopping cart functionality
  • Form submission and data validation

Analytics Cookies

Help us understand how visitors use our website to improve user experience.

  • Page views and user behavior tracking
  • Popular content and navigation patterns
  • Website performance monitoring
  • Error tracking and troubleshooting

Functional Cookies

Enable enhanced functionality and personalization features.

  • Language and region preferences
  • User interface customizations
  • Saved search preferences
  • Chat support functionality

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

  • Targeted advertising based on interests
  • Social media integration
  • Email marketing campaign tracking
  • Conversion tracking and attribution

3. Third-Party Services

We use several third-party services that may place cookies on your device:

Analytics Services

  • Google Analytics: Website traffic and user behavior analysis
  • Hotjar: User experience and heatmap analysis
  • Microsoft Clarity: User session recording and analysis

Marketing and Advertising

  • Google Ads: Search and display advertising
  • Facebook Pixel: Social media advertising and remarketing
  • LinkedIn Insight Tag: Professional network advertising

Communication Tools

  • Intercom: Customer support chat functionality
  • Mailchimp: Email marketing and newsletter management
  • Calendly: Appointment scheduling integration

Payment Processing

  • Stripe: Secure payment processing
  • PayPal: Alternative payment methods

4. Cookie Duration

Cookie TypeDurationPurpose
EssentialSession / 1 yearSite functionality
Analytics26 monthsUsage statistics
Functional1-12 monthsUser preferences
Marketing30-390 daysTargeted advertising

5. Managing Cookie Preferences

Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to accept or customize your cookie preferences. You can change these preferences at any time by clicking the "Cookie Settings" link in our footer.

Browser Settings

Most web browsers allow you to control cookies through their settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and stored data

Opt-Out Links

You can opt out of specific third-party services:

6. Deleting Cookies

Clear All Cookies

You can delete all cookies from your browser at any time:

  • Chrome: More tools → Clear browsing data → Cookies and other site data
  • Firefox: Options → Privacy & Security → Clear Data
  • Safari: Develop menu → Empty Caches (or use Privacy settings)
  • Edge: Settings → Privacy, search, and services → Clear browsing data

Selective Cookie Deletion

Most browsers also allow you to delete cookies from specific websites while keeping others. Consult your browser's help documentation for detailed instructions.

Note: Deleting cookies may affect website functionality and require you to re-enter login information and reset your preferences.

7. Impact of Disabling Cookies

Essential Cookies

Disabling essential cookies will severely impact website functionality, including the ability to:

  • Complete bookings and payments
  • Access password-protected areas
  • Use shopping cart features
  • Maintain security settings

Non-Essential Cookies

Disabling non-essential cookies may result in:

  • Less personalized user experience
  • Generic rather than targeted advertisements
  • Limited analytics for website improvement
  • Reduced functionality of some features

8. Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email

privacy@atrotravel.com

Phone

+230 463 0621

Cookie Preferences

You can update your cookie preferences at any time by visiting ourCookie Settings page or using the cookie banner that appears on your first visit.